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Terms of service

Terms and Conditions

§ 1 General Provisions

§ 2 Offer

§ 3 Formation of the Contract in Electronic Commerce

§ 4 Statutory Right of Withdrawal

§ 5 Voluntary Right of Return

§ 6 Product Prices, Shipping Costs, and Accepted Payment Methods

§ 7 Due Date and Order Processing

§ 8 Set-off and Right of Retention

§ 9 Retention of Title

§ 10 Delivery

§ 11 Warranty, Guarantees, and Customer Service

§ 12 Copyright and Industrial Property Rights

§ 13 Liability

§ 14 Data Protection

§ 15 Final Provisions

 

§ 1 General Provisions

(1) These General Terms and Conditions (hereinafter: “GTC”) of FOND OF GmbH, Vitalisstraße 67, 50827 Cologne, email: info@aevor.com, Managing Directors: Dr. Oliver Burger, Susanne Kindler, Mathias Lievenbrück Tax ID: 217 / 5729 / 0866 VAT ID: DE271542404 Cologne Local Court HRB 68944 WEEE No. DE15075528 (hereinafter referred to as “FOND OF”) apply to all orders placed in the online store at https://www.aevor.com/ (hereinafter: “Online Store”). You have the option to view, print, and save the Terms and Conditions in a reproducible format during the ordering process.

(2) By placing your order, you agree to be bound by the Terms and Conditions in effect at the time of the order. If you are a business and use your own terms and conditions that conflict with these Terms and Conditions, those terms and conditions will not form part of the contract.

(3) The contract text is stored by FOND OF; however, for security reasons, you will no longer be able to access it once the ordering process is complete. You are, however, free to print the relevant web page during the ordering process using your browser’s print function. The order details and the Terms and Conditions will be sent to you via email. You can also view the Terms and Conditions at https://www.aevor.com/policies/terms-of-service .

(4) The contract shall be concluded in German.

§ 2 Offer

(1) FOND OF's product selection at https://www.aevor.com/ is intended exclusively for individuals with full legal capacity and legal entities. Individuals without full legal capacity or with limited legal capacity are authorized to purchase the products offered only with the involvement and consent of their legal representative. Sales through the online store at https://www.aevor.com/ are generally not made to commercial resellers; FOND OF offers a separate distribution program for such customers.

(2) Images in the online store are intended solely for product presentation and do not constitute a legally binding offer by FOND OF; we reserve the right to make changes and correct errors.

§ 3 Formation of the Contract in Electronic Commerce

(1) The ordering process begins when you add products displayed in the online store to the virtual “shopping cart” and then proceed to the virtual “checkout.” You must then provide your customer information, including the billing address, any different shipping address, and your preferred payment method. You can change the information you’ve entered at any time until the order process is complete by using the review and correction functions built into the ordering process (the “Edit” and “Remove” buttons). By clicking the “BUY NOW” button during the ordering process, you initiate the completion of an order and submit a binding offer to FOND OF to enter into a purchase contract for the products in your shopping cart. You are bound by the order for a period of two (2) weeks after placing the order; your right to cancel your order under Section 4, if applicable, remains unaffected by this provision.

(2) FOND OF will immediately confirm receipt of your order (hereinafter: “Order Confirmation”). The order confirmation itself does not constitute a legally binding declaration of acceptance by FOND OF, but merely informs you that the order has been properly transmitted to FOND OF, unless the order confirmation is nevertheless accompanied by a declaration of acceptance of the contract (see “Prepayment” payment method). The contract is concluded as follows for the various payment methods:

(3) If it is not possible to deliver the goods you ordered—for example, because the goods in question are out of stock—FOND OF will notify you immediately and refund any payment already received without delay.

(4) If not all of the ordered products are in stock, FOND OF is entitled to make partial deliveries at its own expense, provided that this is reasonable for you and unless otherwise expressly agreed.

§ 4 Statutory Right of Withdrawal

(1) If you are a consumer (i.e., a natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to your self-employed professional activity), you have a right of withdrawal in accordance with the applicable statutory provisions.

(2) If you, as a consumer, exercise your right of withdrawal under paragraph 1, you must bear the standard shipping costs for the return. This does not apply if the return is made within Germany or from Switzerland and the return label provided by FOND OF is used. In this case, FOND OF will bear the shipping costs for returning the goods.

With regard to the exercise of the right of withdrawal, the provisions set forth in detail in the following withdrawal policy apply:

CANCELLATION POLICY

Right of Withdrawal

You have the right to cancel this contract within fourteen days without providing a reason. FOND OF reserves the right to refuse partial cancellations of individual components or items in an order. This applies in particular to related products, such as sets or bundles. In such cases, cancellation is only possible for the entire order. Promotional offers, such as the “Hip Bag Gift,” which are included free of charge, must be returned if the order is canceled.

The cancellation period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the goods (or, in the case of a single order with separate deliveries, the last item; or, in the case of delivery in multiple partial shipments or pieces, the last partial shipment or the last piece).

To exercise your right of withdrawal, you must notify FOND OF GmbH, Vitalisstraße 67, 50827 Cologne, email: info@aevor.com by means of a clear statement (e.g., a letter sent by mail or an email) regarding your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, though its use is not required.

To exercise your right of withdrawal, you may use an electronicwithdrawal form here in addition tothe communication channels listed above. You may declare your withdrawal by filling out and submitting this withdrawal form. After submitting the form, you will immediately receive confirmation of receipt of your notice of withdrawal on a durable medium. Use of the withdrawal form is optional. You may also exercise your right of withdrawal by submitting a clear statement via email or through any other legally permissible means.

Use of this form does not affect the legal requirements and time limits for exercising your right of withdrawal.

Submitting your notice of withdrawal using the withdrawal form is equivalent to exercising your right of withdrawal via email, mail, or any other permissible method.

To comply with the cancellation period, it is sufficient to send the notice of your intention to exercise your right of cancellation before the cancellation period expires.

Consequences of the Revocation

If you cancel this contract, FOND OF must refund you all payments it has received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer) without undue delay and no later than fourteen days from the day on which FOND OF received notice of your withdrawal from this contract, unless one of the situations listed below applies. FOND OF will use the same payment method you used for the original transaction to process the refund, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees in connection with this refund.  FOND OF may withhold the refund until FOND OF has received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

You must return the goods to FOND OF GmbH – Returns B2C, c/o dadada GmbH, Heinrich-Barth-Straße 16, 53881 Euskirchen. The deadline is met if you ship the goods before the fourteen-day period expires.

You are responsible for the direct costs of returning the goods. This does not apply if the return is made within Germany or from Switzerland and thereturn labelprovided by FOND OF is used. In this case, FOND OF will cover the direct costs of returning the goods. 

You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.

End of the Cancellation Policy

 

Sample Cancellation Form

If you wish to cancel the contract, please fill out this form and send it to:

FOND OF GmbH
Vitalisstraße 67
, 50827 Cologne,
, Email: info@aevor.com

I/We (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*).
Ordered on (*) / received on (*)
Name of the consumer(s) (*)
Address of the consumer(s)
Date, signature of the consumer(s) (only for written notice)
(*) Delete as appropriate.

End of the Cancellation Policy

(4) FOND OF offers the following non-binding recommendations regarding the handling of goods during the withdrawal period and the return of goods in the event of a withdrawal, whereby FOND OF expressly notes that these are merely recommendations and do not constitute prerequisites for the effective exercise of the statutory right of withdrawal: In the event of a return, please do not send the goods to FOND OF collect, but rather as a prepaid package. FOND OF also requests that you avoid damaging or soiling the goods during the withdrawal period and, if possible, return the goods to FOND OF in their original packaging with all accessories and packaging components. If the original packaging is no longer available, please use suitable packaging to prevent damage during transport.

§ 5 Voluntary Right of Return

(1) In addition to your statutory rights, FOND OF grants you a voluntary right of return for 30 days from receipt of the goods, provided they are complete and in the same condition as when received. You may also cancel the contract after the 14-day cancellation period has expired (see Cancellation Policy under § 4) by returning the goods to FOND OF GmbH – Returns B2C, c/o dadada GmbH, Heinrich-Barth-Straße 16, 53881 Euskirchen. Timely shipment is sufficient to meet the deadline.

(2) Returns within Germany and Switzerland are free of charge if you use the return label provided by FOND OF. You can access the return label for returns from Germany and Switzerland at the following link: https://www.aevor.com/pages/retoure. If you are returning items from other countries or do not use the specified return label within Germany or Switzerland, you are responsible for the return shipping costs.

(3) Until the expiration of the period for exercising the statutory right of withdrawal, only the statutory conditions set forth therein shall apply.

(4) We grant the voluntary right of return only on the condition that the merchandise is complete upon return and is in the same condition as when received, and we will refund the purchase price. If the merchandise does not meet these conditions, we reserve the right to refuse to accept the return at our sole discretion. Alternatively, as in the case of the statutory right of withdrawal, compensation for any loss in value may also be demanded in the case of the voluntary 30-day return policy, provided that the loss in value is attributable to handling of the goods that was not necessary to assess their nature, characteristics, and functionality.

This applies in particular to the following cases:

  • If the merchandise is not returned in its entirety, i.e., with all components (e.g., sets, bundles, or other promotional offers).
  • If the merchandise is not in its original condition (e.g., if security tags or other labels have been removed).
  • If the merchandise shows signs of deterioration (e.g., soiling or damage).

In these cases, you’ll receive an email from our returns team informing you of the next steps. You have 14 days from the date you receive this message to choose one of the following options: 1. Return the merchandise at our expense. 2. Receive a partial refund of the purchase price (compensation for loss of value).  We will charge a reasonable compensation fee to cover the loss in value of the merchandise. The remaining amount will be refunded to the payment method you used. If we do not hear back from you within the 14-day period, we will assume that you agree to the partial refund option. In this case, the calculated remaining amount will be automatically transferred.

(5) The shipping costs for the original purchase will be refunded if you return all the merchandise to us within the return period.

For details on any shipping costs that may apply, please refer to the information at  https://www.aevor.com/policies/shipping-policy . In any case, you bear the risk of loss during transit. Whether return shipping costs are refunded depends on the country to which the original shipment was made. You can find details on returning the merchandise at  https://www.aevor.com/pages/retoure.


(6) Please include the completed return form with your return shipment; you can download it here https://www.aevor.com/pages/retoure . Please return the items in their original packaging if possible, or at least in suitable shipping packaging.

(7) The right to return goods voluntarily may be exercised only if the goods are undamaged and complete. If these conditions are not met, the return of the goods may be refused.

(8) Notwithstanding the foregoing, your statutory rights, including your statutory warranty rights, remain in full force and effect. The voluntary right of return does not affect your statutory right of withdrawal.

§ 6 Product Prices, Shipping Costs, and Accepted Payment Methods

(1) For goods ordered through the online store, the prices in effect on the day of the order apply. The prices are explicitly stated during the ordering process. You will also be informed during the ordering process about the shipping costs and any fees associated with your chosen payment method. Details regarding any applicable shipping costs can be found in the information https://www.aevor.com/policies/shipping-policy .

(2) For orders with a shipping address within the European Union (EU), all prices include the applicable statutory value-added tax.

(3) For shipments to countries outside the EU, VAT is deducted at the virtual “checkout.” Additional costs (import sales tax, customs fees, duties) may apply. These are typically collected by third parties when the goods arrive at the specified shipping address. The customer is responsible for paying these costs and taxes. Please note that FOND OF has no control over these costs and taxes and cannot provide information about them either during the ordering process or afterward. FOND OF recommends that you obtain information regarding the import of goods from your local customs and/or tax authorities before placing an order.

(4) FOND OF accepts the payment methods displayed during the ordering process: credit card, PayPal, prepayment, Google Pay, or Apple Pay.

(5) To use Apple Pay as a payment method, you must be using the Safari browser on an iPhone, iPad, or Mac or other Apple devices, and you must have a valid Apple ID and a payment method associated with that account. To do so, you must authorize the payment to FOND OF. For more details, please refer to Apple’s Terms of Service.

§ 7 Due Date and Order Processing

(1) The purchase price becomes due upon conclusion of the contract and is payable in full.

(2) If you choose to pay in advance, the invoice amount must be transferred to the specified account within 10 days of the contract being concluded. The ordered merchandise will be reserved for you until then. The goods will be shipped after payment is received. Five days after your order is received and you select prepayment as the payment method, you will receive an automatic payment reminder via email.

(3) Upon conclusion of the contract, you agree that FOND OF will send you invoices, credit memos, payment reminders, and, if applicable, collection notices exclusively by email.

§ 8 Set-off and Right of Retention

(1) You are entitled to set off claims only if the counterclaim is undisputed or has been legally established, or if it relates to claims for consideration arising from the same sales contract.

(2) You may assert a right of retention only if the counterclaim arises from the same sales contract.

§ 9 Retention of Title

The delivered goods remain the property of FOND OF until full payment has been made.

§ 10 Delivery

(1) You will be informed of the delivery time on the respective product detail page and before you place your order.

(2) Delivery restrictions apply: FOND OF ships only to customers whose primary residence (billing address) is located in one of the countries listed at https://www.aevor.com/policies/shipping-policy and who can provide a shipping address in the same country.

(3) FOND OF will deliver the ordered goods either directly or through third parties to the delivery address provided by the customer.

§ 11 Warranty, Guarantees, and Customer Service

(1) The statutory warranty provisions apply. FOND OF is liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 et seq. of the German Civil Code (BGB).

(2) Any additional warranties provided by FOND OF do not affect the statutory warranty claims and are in addition to them.

(3) You can reach FOND OF's customer service at the following contact information:

FOND OF GmbH

67 Vitalisstraße

50827 Cologne

Email: info@aevor.com

§ 12 Copyright and Industrial Property Rights

(1) The content of the website at https://www.aevor.com/—in particular text, graphics, photos, images, moving images, audio recordings, and software (hereinafter: “Content”), is the (intellectual) property of FOND OF, its licensees, or content providers, unless third-party copyrights apply. Reproductions, adaptations, translations, and other modifications of the Content, including the use of the Content—in particular on platforms such as eBay or Amazon—are not permitted.

(2)  FOND OF excludes liability for breaches of duty resulting from slight negligence, unless such breaches involve injury to life, limb, or health, or affect warranties, or give rise to claims under the Product Liability Act. Furthermore, liability remains unaffected for breaches of obligations whose fulfillment is essential for the proper performance of the contract and on whose compliance the customer may reasonably rely.

(3) The trademarks and brand names listed are the (intellectual) property of their respective owners.

§ 13 Liability

(1) FOND OF is liable in accordance with the provisions of law, unless liability is excluded under the following provisions.

(2) FOND OF excludes liability for breaches of duty resulting from slight negligence, unless such breaches involve injury to life, limb, or health; affect warranties; or give rise to claims under the Product Liability Act. This does not affect liability for the breach of obligations that are essential to the proper performance of the contract and on whose fulfillment you, as the customer, may reasonably rely (so-called cardinal obligations), which is limited to compensation for foreseeable and typical damages.

(3) The provisions of this Section 13 also apply to breaches of duty by agents of FOND OF.

§ 14 Data Protection

(1) All personal data provided (e.g., title, first name, last name, address, email address) is collected, processed, and stored exclusively in accordance with German and European data protection laws.

(2) FOND OF uses the data to fulfill and process the order. The data is disclosed to the shipping company responsible for delivery to the extent necessary to deliver the goods. For payment processing, FOND OF discloses your payment data to FOND OF’s payment service providers. Once the contract has been fully fulfilled and the purchase price has been paid in full, your data will be blocked from further use and completely deleted after the expiration of retention periods under tax and commercial law, unless you have expressly consented to the continued use of your data. Further storage may occur in individual cases if required by law.

(3) FOND OF presents https://www.aevor.com/policies/privacy-policy provides additional information on data protection.

§ 15 Final Provisions

(1) The contract concluded between you and FOND OF is governed by German law, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. This choice of law applies only to the extent that it does not deprive you of mandatory consumer protection provisions of the country in which you, if you are a consumer, are domiciled at the time of your order.

(2) If you are a merchant and are domiciled in Germany at the time of the order, the exclusive place of jurisdiction is Cologne. In all other respects, the applicable statutory provisions govern local and international jurisdiction.